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Scanner not running even if i have upgraded my plan

Dera sir, scanner is not running and it is telling that limi tis exceeded even though i have upgraded my plan just now. Kindly resolve asap
Posted by Andy Posted on : 26-Oct-2020


More details on the issue.
Posted by Admin
Posted on: 26-Oct-2020
Hi Andy
Sorry to hear about the trouble. Apparently, site monitor detected some activities which didn't appeared to originated from a human/browser. We have relaxed those monitoring rules for your account it will take affect late in night today. In next few hours you should be able to access them as the way you did before.
Would appreciate if you could update us here or at contact us if you still have any issues. We will take prompt action for sure.
Also as an advise, please don't share your number here as it may lead to unnecessary spam. I am masking your number. We already have your contact details. What we needed is convenient time to contact.
Thanks
Site Admin

Posted by Andy
Posted on: 26-Oct-2020
Maximum number of calls per Day for Custom Screener has exceeded . Please upgrade Packeage to conitinue Also now even on eod t.f message is displayed after market hours

Posted by Andy
Posted on: 26-Oct-2020
XXXXXXXXXXXX. Tommorow will be fine.No Only one page. Maximum number of calls per Day for Custom Screener has exceeded . Please upgrade Packeage to conitinue.. It was running properly 2 days ago on free platform.
Message may have edited by admin...

Posted by Admin
Posted on: 26-Oct-2020
Dear Andy,
Thanks for the subscription. On the issue, Its likely that you have set too many pages on in auto refresh mode. Every 5 Mins a new screener request is made. Its counted as a a request made.
If that's not the case then we will connect with you to to resolve/explain the behavior. Please let us know good time when we can connect with you. We have your contact no, please le
Thanks
Site Admin

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